Industries we serve

Built for businesses done doing things manually.

Pre-configured for your vertical on day one, customized to your specific operation by week one. Below: the niches we know best, the pains we hear most, and the automations we deploy first.

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Manufacturing

OEM suppliers, industrial products, build-to-spec operations.

Pains we hear
  • Carrier and broker coordination living in one person's inbox
  • Quotes and invoices hand-keyed from emails and PDFs
  • Follow-up on samples and RFQs living in someone's memory
Automations we deploy
  • RFQ intake → logged, routed, and answered the same day
  • Sample + quote follow-up cadences that never forget
  • OEM prospect research → qualified target lists on autopilot
  • Order → invoice → carrier paperwork without rekeying

Your product wins the spec. The follow-up system wins the account.

Distribution & wholesale

Multi-supplier, multi-channel, trading-partner-driven operations.

Pains we hear
  • Onboarding a new trading partner takes weeks of manual setup
  • Order data scattered across ERP, warehouse, and commerce systems
  • Quoting is manual, slow, and inconsistent across the team
Automations we deploy
  • Trading-partner data flows + EDI implementation
  • ERP ↔ warehouse ↔ commerce bidirectional sync
  • AI quoting from supplier catalogs + your margin rules
  • Managed integration services with SLAs

The integration layer is your operation's nervous system. We build it to last.

Home services

Contracting, roofing, remodels, HVAC, plumbing.

Pains we hear
  • Missed calls go straight to a competitor
  • Quotes sent and never followed up on
  • Reviews never asked for after job completion
Automations we deploy
  • Missed-call → text-back in 12 seconds
  • New web form → instant SMS + calendar invite
  • Quote sent → 2-day / 7-day automated follow-up
  • Job complete → Google + Facebook review request

Most contractors lose 30–40% of their leads to slow response. We close that gap.

Med spas

Injectables, laser, memberships, aesthetics.

Pains we hear
  • After-hours inquiries go unanswered until morning
  • No-shows cost real revenue per appointment
  • Lapsed clients aren't being reactivated
Automations we deploy
  • Web inquiry → AI receptionist books in 30 seconds
  • 24-hour pre-appointment SMS + email confirmation
  • Post-treatment review request + aftercare PDF
  • 60-day lapsed → win-back offer sequence

Booking the next appointment matters more than booking the first one.

Law firms

Personal injury, family, estate, immigration.

Pains we hear
  • After-hours inquiries lost to the next firm that picks up
  • Intake is a multi-form, multi-call slog
  • Documents and signatures slip through the cracks
Automations we deploy
  • After-hours inquiry → AI qualifies + books consult
  • Intake form → e-sign retainer auto-generated
  • Missing document → automated reminder cadence
  • Case milestones → client update emails (no human touch)

Speed-to-respond is the single biggest predictor of which firm wins the case.

Real estate

Brokerages, agent teams, property management.

Pains we hear
  • Cold leads get one email and die in the database
  • Sellers go silent for months, and list with someone else
  • Listings need MLS descriptions, social, email, fast
Automations we deploy
  • New lead → AI-personalized nurture sequence by intent
  • Seller nurture → monthly market data, drip until ready
  • Listing → MLS, social, and email content in 60 seconds
  • Buyer match → automated listing alerts

Your agents focus on relationships. We handle everything between calls.

Dental & medical

Practices, clinics, specialty groups.

Pains we hear
  • Recall outreach is manual and inconsistent
  • No-shows hammer the schedule
  • Front desk drowning in inbound calls
Automations we deploy
  • Recall outreach → automated by procedure type
  • Pre-appointment confirmation + reminder cadence
  • AI receptionist handles inbound + books in 30 seconds
  • Insurance verification reminders pre-visit

Fill the chair, reduce no-shows, free the front desk.

HVAC & plumbing

Service operations, dispatch, recurring maintenance.

Pains we hear
  • Emergency calls require instant response, or they're lost
  • Recurring maintenance is hard to schedule and easy to forget
  • Dispatch and tech scheduling is mostly in someone's head
Automations we deploy
  • After-hours emergency → AI triages + dispatches
  • Annual maintenance → automated reminder + booking
  • Tech route optimization + status SMS to customer
  • Post-service review request + upsell to membership

Capture every emergency call. Convert every customer into a recurring relationship.

E-commerce

DTC brands, marketplaces, multi-channel sellers.

Pains we hear
  • Customer support tickets multiply faster than you can hire
  • Returns and exchanges eat margin
  • Multi-channel inventory desync causes oversells
Automations we deploy
  • AI support trained on your products, policies, order data
  • Automated returns + exchanges with intelligent routing
  • Multi-channel inventory sync (Shopify, Amazon, eBay, etc.)
  • Abandoned cart + post-purchase sequences

Built for brands scaling past the founder-as-support-rep phase.

Ready when you are

Stop doing manually what AI should be handling.

Book a 30-minute discovery call. We'll map your operations, identify the highest-leverage automations, and send you a custom proposal within 48 hours.

Book a discovery callteam@opervex.ai